CartGoo.com’s Weekly Deals feature allows our customers the chance to purchase some of our best selling products at an even greater discount. It’s simple, receive our group buy emails or regularly check the site and when you see something you like, buy it right away before the deal is snapped up by others and sold out.
Below we answer some of the most frequently asked questions, however if you have further questions, please use our online form or consult our service team.
How long will it take to get my items?
We ship all items within 5 working days or less and the arrival time of the item depends on the shipping method you choose, you can also take a look our Estimated Delivery Time chart.
Where do you ship to?
CartGoo.com ships to virtually every country in the world, including all of North America and Europe. If you are worried we might not ship to you, please ask our service team for further help.
How do I contact Customer Service once I’ve placed my order?
We offer comprehensive, fast customer service to all our customers. Once you’ve placed your order, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, also you can email us for question. We normally respond to all questions within 1 working day.
What if I want to return my item?
We strive to satisfy our customers and hope you will love your CartGoo.com purchase, but if for some reason you are unhappy and would like to return it, we can help with that. Please view our Return Policy for more information on making a return.